Definition: what a benefit illustration is, and is not
A benefit illustration (also called a Policy Illustration) is a document in which the insurer, under regulatory and industry guidelines and a set of stated assumptions, shows year by year the death benefit, account value and surrender value of a policy. It answers "what are the numbers under these assumptions", not "what will they actually be". Illustrations by life insurers in Singapore are governed by the Life Insurance Association, Singapore (LIA) Guidelines on Policy Illustrations, Cover Page and Bundled Product Disclosure (MU 22/24, issued 7 Jun 2024, replacing MU 22/18 of 29 Jun 2018). Universal life uses the format in Appendix IV(d) of the guidelines; other non-participating products whose non-guaranteed benefits are determined by a selected index have a separate Appendix IV(e). Which template an IUL follows is for the document the insurer actually provides to say.
When reading, first tell the documents apart. The materials for an IUL generally include:
| Document | The question it answers | Reading points |
|---|---|---|
| Cover Page | Product type, guaranteed and current crediting rates, main risks, lapse warning, free-look period | Read first; the LIA cover page template lists four categories of risk: investment, insurance, expense and currency |
| Policy Illustration | Year-by-year death benefit, surrender value and account value, with two scenarios side by side | The main body of the 12 checks in this guide |
| Cumulative effect of deductions table | How far the premiums paid, accumulated at the illustrated rate, differ from the surrender value | Shows directly the cost of early surrender |
| Distribution cost table | The cumulative amount the insurer expects to pay to distribution channels | The template states that the cost is already included in the premium and is not an additional charge |
| Product summary and policy contract | Rates, parameters, guaranteed minimums and conditions | Where they differ from the illustration, the contract terms prevail |
The two scales: what the guaranteed and illustrated columns assume
The LIA template defines the two scales precisely. The first is calculated at the guaranteed crediting rate and maximum charges and represents the floor scenario for the policy's benefits. The second is calculated at the current crediting rate and current charges; these are the values on the illustration date and are not guaranteed, and the insurer may adjust them at its discretion, but not below the guaranteed minimum, and charges will not exceed the contractual ceiling.
| Dimension | Guaranteed column | Illustrated column |
|---|---|---|
| Crediting rate | The contractual guaranteed minimum (the floor on an IUL index account is commonly 0%, and the fixed account has its own guaranteed minimum rate) | The crediting rate on the illustration date, not higher than the asset portfolio can support and the current rate |
| Charges | The maximum charges the contract permits | Current charges on the illustration date; the LIA requires non-guaranteed charges to be no lower than current charges |
| Nature | Contractual floor; does not change when the insurer adjusts parameters | Non-guaranteed; can be adjusted |
| Purpose | To judge "can this be sustained under the contract's worst conditions" | To understand mechanics and compare product differences; not a forecast |
The illustrated column is neither an upper nor a lower limit: the template states that actual crediting rates may be higher or lower than the illustrated values, and that the illustrated yield upon surrender in the current column likewise does not represent a possible upper or lower limit. Currency also affects the rules: for Singapore dollar policies the higher scenario is subject to a cap of A% set by the LIA (clause 2.16 of the 2018 edition reads "For Singapore dollar policies, the higher rate(s) must not exceed A%"; the value and the appendix in which it sits are for the LIA's current guidelines to say, and this site quotes no specific value). For other currencies (Singapore IUL plans are mostly denominated in US dollars), the rate may not exceed the insurer's current crediting rate in that currency and must be reasonable looking forward.
The 12 checks
Group 1: basis and premises
- 1 Product and version. Check the product name, version, currency, premium payment term, premium and basic sum assured. Currency determines the exchange rate exposure and also which cap rule applies to the higher scenario.
- 2 Life assured assumptions. Check age at entry, sex, smoker status and underwriting class (standard or loaded). When comparing two illustrations, these conditions must be identical or the numbers are not comparable.
- 3 Crediting rate and maximum charges in the guaranteed column. Confirm that the guaranteed column uses the guaranteed minimum crediting rate and maximum charges stated in the contract, and find the same figures in the product summary.
Group 2: lapse and the illustrated rate
- 4 Lapse age in the guaranteed column. If the column shows "expected to lapse before age N", note N; what it means is covered in the section "Lapse age" below.
- 5 The illustrated rate and its explanation. The insurer sets the illustrated rate under the guidelines, and its upper limit is regulated; it is neither a historical average nor a forecast. See whether the illustration explains the basis of its assumptions and whether old and new money are subject to different rates.
- 6 Current values and guaranteed minimums of the index parameters. Check the current cap, participation rate, spread and floor of each index account, together with the guaranteed minimum cap and minimum participation rate in the contract. The wider the gap between them, the more the illustrated column relies on parameters staying unchanged; see Caps, participation rates, spreads and floors.
Group 3: charges and death benefit
- 7 The charges table, item by item and by term. List the basis and term of the premium charge, policy charge, cost of insurance, administration charge and surrender charge, and check them against the distribution cost table. Rates are for the product summary and policy contract to say; see IUL cost of insurance and charges.
- 8 Surrender value versus cumulative premiums. Compare surrender value on day one and in each of the first 10 years with cumulative premiums paid, and read the cumulative effect of deductions table. The template warns that early termination usually costs a lot and that surrender value may be zero or below the premiums paid.
- 9 Death benefit formula and net amount at risk. Confirm whether the death benefit is "the higher of basic sum assured and account value" or "basic sum assured plus account value", because it determines the base on which the cost of insurance is calculated.
Group 4: access and sustainability
- 10 Loan and withdrawal assumptions. Does the illustration include additional premiums, withdrawals or loans? The template requires a statement of whether the illustrated yield upon surrender takes these actions into account. For an illustration that includes loans, check the loan interest rate and the order of repayment; see Policy loans and withdrawals.
- 11 Conditions of the no-lapse guarantee. Find the guarantee term and conditions (premium thresholds, whether withdrawals and loans are allowed, whether a change of life assured is permitted); see Will an IUL lapse on its own.
- 12 Free-look period and refund rules. The free-look period is at least 14 days, counted from receipt of the policy documents; the refund is the premiums paid less costs the insurer has incurred, such as medical examination fees (LIA cover page template, MU 22/24).
How to read the illustrated rate and the illustrated yield upon surrender
The Illustrated Yield upon Surrender expresses the amount receivable on surrender relative to the premiums paid as an annualised figure, after deducting the cost of insurance and all charges. The LIA specifies that the calculation age N is the greater of age at entry plus 40 years and age 65, subject to the longest illustration term of the insurer. The cover page also tells readers that they may compare it with the returns on Singapore Savings Bonds and government securities, while noting that the figure is already net of the cost of insurance and charges.
| Template statement | Meaning | How to read it |
|---|---|---|
| At the guaranteed crediting rate and maximum charges, the yield upon surrender is X% | The annualised equivalent under the contract's worst conditions | The value may be very low or the illustration may show lapse; the cost of insurance is already included |
| At the current crediting rate and current charges, the yield upon surrender is Y% | Assumes current parameters stay unchanged | Non-guaranteed; not to be treated as a return receivable every year |
| Expected to lapse before age N | The account value is exhausted in this scenario | No yield is shown; see the next section |
Be aware of the difference in basis when comparing with bonds: an insurance contract includes a death benefit, runs for a longer term and carries a cost on early surrender, so it is not the same kind of product as a bond.
Lapse age: the guaranteed column says "lapse before age N"
The LIA template requires that if a scenario is expected to lapse before age N, the illustration must say so truthfully; the cover page also warns that the policy lapses when the account value cannot cover charges and additional premium may be needed. The guaranteed column uses the minimum crediting rate and maximum charges, the least favourable contract conditions, so a lapse warning there is not surprising, but its meaning needs to be understood.
| Guaranteed column | Illustrated column | Meaning | Next check |
|---|---|---|---|
| No lapse | No lapse | The policy can be maintained to the illustrated age under both sets of assumptions | Still read the no-lapse guarantee conditions and the effect of parameter changes |
| Lapse | No lapse | Maintaining the policy relies on non-guaranteed current rates and charges | Ask for the lapse age, the top-up that could be afforded and the review frequency |
| Lapse | Lapse | The policy is hard to maintain even on current assumptions | Re-evaluate the sum assured, the premium structure or the withdrawal plan |
"Lapse" does not mean it will certainly happen, but it shows that the policy's sustainability rests on the non-guaranteed parts. The mechanics of sustainability are covered on the lapse page.
How it compares with the U.S. "alternate scenario"
The U.S. AG 49-A (which applies to life insurance policies with index crediting sold in the United States) requires illustrations to show an "alternate scenario" side by side, in which the index crediting rate is no higher than the lower of the highest value in the illustrated scenario less 100 basis points and the fixed account crediting rate. It differs from the Singapore guaranteed column: the guaranteed column is the contractual floor, whereas the alternate scenario is still a more conservative non-guaranteed assumption.
| Dimension | Singapore LIA, non-participating universal life | U.S. AG 49-A (policies sold in the United States) |
|---|---|---|
| Second scenario | Guaranteed crediting rate + maximum charges | Alternate scenario (non-guaranteed, more conservative) |
| Cap on the illustrated rate | Not higher than the asset portfolio can support and the current rate; for Singapore dollars there is also an A% cap | The lower of the 25-year look-back average of the benchmark index account and 145% of the net investment earnings rate |
| Loans | The illustration must state whether loans and withdrawals are included | The rate credited on the borrowed portion in the illustration may exceed the loan interest rate by no more than 50 basis points |
For details see Singapore and U.S. rules. An illustration received in Singapore follows the LIA format. Common misreadings (treating the illustrated column as an expectation, comparing only account value and not surrender value, and setting different assumptions side by side) are covered under Common misconceptions. If you would like a benefit illustration interpreted in light of your own circumstances, you can register your needs through the contact details on this site.
Sources and dates
- LIA Guidelines on Policy Illustrations, Cover Page and Bundled Product Disclosure (MU 22/24, including the Appendix IV(d) universal life illustration template and the Appendix V(i) cover page template) — Life Insurance Association, Singapore (LIA) · 2024-06-07
- LIA Guidelines on Policy Illustrations, Cover Page and Bundled Product Disclosure (MU 22/18; superseded by the 2024 edition, same text structure) — Life Insurance Association, Singapore (LIA) · 2018-06-29
- Understanding universal life insurance policies — MoneySense (MAS) · 2026-09-28
- Actuarial Guideline XLIX-A (revised, posted) — National Association of Insurance Commissioners (NAIC) · 2025-12-11
- Your Guide to Life Insurance (YGTLI) — Life Insurance Association, Singapore (LIA) · 2020-05